3 Year Warranty

Prompt-it® Teleprompters guarantees its products against defects in material and workmanship for three years.

If you have a defective part in your kit, contact us immediately with photos and a clear, concise description of the defect. We will assess the defect and notify you of the results from your claim. Prompt-it® Teleprompters reserves the right to request the defective part in question in order to process your claim.

  • Proof of purchase is required to claim warranty.
  • This warranty is limited to the purchaser and is not transferable.
  • This warranty does not cover cosmetic damage or damage due to accident, misuse, abuse, negligence, or modification of or to any part of the product.
  • This warranty does not cover damage due to improper operation, maintenance or attempted modification to the part(s) of the unit.

[email protected]

Kemp House, 160 City Road London, EC1V 2NX.